The main issue at hand is determining whether the ball hit Williams' arm or his head, with the Forest defender adamant that the ball came off his head and did not touch his hand. The VAR, Peter Bankes, intervened after referee Craig Pawson initially awarded the goal, citing that Williams handled the ball immediately before scoring.

Glasner has expressed his frustration with the decision, stating that the VAR should not intervene when it is not clear and obvious. He also pointed out that the threshold for VAR intervention this year should be very high, which is why this is a wrong intervention. Williams has also denied that the ball struck his arm, insisting that he headed the ball in between his arms.