Palmeiras staff were left 'totally indignant' after the port that gives access from the visiting team's locker room to the field was closed. The club also reported intimidation, insults, and water thrown at them. Palmeiras strongly opposed the start of the game if the situation persisted.
The report from the match delegate describes the removal of some fans from the box by police, and notes that the clubs had a similar problem in a recent confrontation. The Palmeiras staff were reportedly 'totally indignant' about the closed port.
The match delegate's report also states that the team from the Paulista Football Federation, formed by a director, operations manager, support team, and CBF coordinator, identified the occupation of the box by Santos fans before the game.