The incident occurred in the 65th minute when referee Edward Duckworth halted the match after reports of abusive chants being aimed at Swansea midfielder Eom Ji-sung. Neil complained that the stoppage "killed the momentum" in the game, but Kick It Out has stated that player welfare should always take precedence over the flow of the match.
In a statement, Kick It Out said: "Player welfare should always take precedence over the momentum or flow of a match, and it's essential that managers and all leaders recognise this and set the tone with their language so that everyone can stand up to discrimination." The group also praised Millwall and match officials for following the right protocols to address the incident.
Millwall have not responded to the Kick It Out statement, but said on Tuesday that they operate a zero-tolerance policy towards any form of discriminatory abuse. The club is working alongside the relevant authorities to establish the facts and is unable to comment further as the incident is the subject of an ongoing police investigation.