The goal was initially allowed, but replays showed it was scored via a handball. Norwich City's defenders appealed for the goal to be ruled out, but referee Tim Robinson waved them away. West Bromwich Albion went on to win the game 2-1. Norwich City had 20 shots and an xG of almost three goals in the game, but were unable to capitalise on their chances.
Philippe Clement, the Norwich City manager, had previously called for VAR to be introduced in the Championship last season. Adrian Durham disagreed with the suggestion, stating that the error at Carrow Road was not a reason to introduce VAR. Durham argued that Norwich City had 70-odd minutes to score and hadn't, and that no players or fans want VAR in the Championship. Max O'Leary, the West Bromwich Albion goalkeeper, made seven saves in total, but the controversy surrounding the goal has overshadowed his impressive performance.